The account goes private
Delivery cannot reach it, so the order is marked Completed and cannot be refunded. The same goes for a link that breaks or is removed mid-delivery.
Order statusesNew buyer guide · 4 min read
Before you order, run the six checks
Most orders that go wrong come from a private account, the wrong kind of link, or a second order on the same link. Tick the checks, see what happens after you pay, and avoid the mistakes that cannot be undone.
- Until delivery starts, a new order can be canceled for a full refund
- If an order ends Partially completed, the undelivered part is refunded to your balance
- Every status change shows on the order page
Pre-flight check
Tap each one you have done
0 of 6 checks done
First time? Order the minimum quantity first and see how it goes.
Why it matters
What happens when a check is skipped
An order starts on its own a few minutes after you pay. Once delivery has started, the link and quantity are locked, so most problems are cheaper to stop before you confirm.
The wrong kind of link
It is delivered against the link you entered and marked Completed. A delivery to a wrong link you entered cannot be refunded.
Which link to pasteTwo orders on one link
Their counts mix and neither can be checked, so a second order for the same service on that link waits or is refused until the first one finishes.
One order per linkA filter hides it
TikTok comment filters, Instagram Hidden Words and Telegram reaction limits hide what arrives. The order still counts as delivered, and it is not refunded.
Fix your settingsLinks
Which link to paste
Copy it from the app's Share button. The order form checks the link's format before you pay, but it cannot see whether the account is public.
ForPasteLooks like
- Members, subscribersPublic channel or groupt.me/yourchannel
- Post views, reactionsPost linkt.me/yourchannel/128
- Private channelInvite link, on options made for itt.me/+AbCdEf...
- Every new postChannel link, on Autopilott.me/yourchannel
For reactions, allow all reactions in the channel settings first. A private invite link only works on options that say so.
Example: what the order form reads
https://t.me/yourchannel/128
Telegram post
Fits: post views, reactions, shares
A format check only. It cannot see privacy settings or whether the post still exists.
We never need your passwordA public link or username is all an order uses. Nobody from GrowVib will ask for a login code.
The order form
How to read an option before you pay
Each option shows these facts where they apply. Two options of one service can need different links, so read them every time.
- QualityBudget, Standard, High quality or Premium. The badge colour on every service tells you which.
- Price per 1KWhat 1,000 costs. The form shows your exact total before you pay.
- Minimum and maximumThe smallest and largest single order. Need more? Order again once the first completes.
- Estimated startAn estimate from recent orders. When demand is high, some orders take longer to start.
- Estimated speedAn estimate of how fast it lands once started. It varies with system load.
- CountryShown only on options that target one country.
Pro tips
Grow at a pace that fits your account
Growth that matches your account looks natural and is easier to follow. Four habits regular buyers use.
Same total, different shape
In stepsReads like your own growth
One big jumpStands out on a small account
Size it to your account
Pick amounts that fit your current audience and activity. On an account with 100 followers, a few steps of a few hundred read better than 50K in one go.
Build in steps
Place a smaller order, let it finish, then place the next. Each step is easy to follow on the order page.
One growth service at a time
Another service or promotion on the same account at the same time mixes the counts, and then neither can be checked.
Leave a little headroom
Counts move a little on every platform after delivery, and that is normal. Plan for it instead of ordering the exact number you need.
After you order
What each status means
Each status change shows on the order page, and you can turn on notifications for it. Tap a status to see what it means for your balance.
Or it ends as
Showing each status in turn. Tap one to stop.
- What it means
- Paid, and waiting for delivery to start.
- Your balance
- Charged. Fully refundable until delivery starts.
- What you can do
- Cancel it from the order page while the Cancel button shows. Do not order the same link again.
Good to know
What we handle, and what we cannot
The short version. The Terms of Service decide every case.
Handled for you
- A full refund to your balance for an order canceled before delivery starts.
- If delivery falls short, we deliver the rest or refund the undelivered part to your balance.
- Most short share links expanded to the full link before you pay.
- A second order on the same link waits in line or is refused until the first finishes.
- A timeline of every status change on the order page.
Out of our hands
- Changing the link or quantity once delivery has started.
- Refunding an order whose link was wrong, went private or broke mid-delivery.
- Moving an order to another post, stream or account.
- What a platform hides, filters or removes, during or after delivery.
- An exact start time or speed. Both are estimates that shift with demand and load.
- Sending refunds or deposits back to a card or crypto wallet.
Something looks off?
Find the fix before you message us
These cover most questions we get. Each one opens a short guide with the exact setting to change.
- The order says Completed, but I see no commentsTikTok holds new comments while a comment filter is on.Open the fix
- My Instagram comments are missingHidden Words moves them out of sight.Open the fix
- Telegram reactions do not showThe channel only allows some reactions.Open the fix
- My private channel link was refusedOnly options made for invite links take one.Open the fix
- I cannot order the same link againOne order per service and link runs at a time.Open the fix
- Only part of my order arrivedWhat each status means for your balance.Open the fix
Still stuck?
Message us from the order itself. The order ID and its timeline come with your message, which helps us answer faster.
Contact supportFAQ
Quick answers
Can I cancel an order?
Before delivery starts, yes: open the order and cancel it for a full refund to your balance. Once delivery has started, it cannot be canceled.
I pasted the wrong link. What now?
Cancel it right away if it is still Pending. A delivery that already reached the link you entered cannot be refunded.
My account went private during delivery. Is that refunded?
No. Delivery cannot reach a private account or a broken link, so the order is marked Completed and cannot be refunded. Keep both public and working until the order completes.
Why did my order start later than shown?
The start window is an estimate from recent orders. When demand is high, some orders take longer to start. If it is far past the window, message us from the order.
How much should I order the first time?
An amount that fits your account as it is today. Let it complete, then build in steps. Several smaller orders read more naturally than one large jump.
Do you need my password?
No. Every order uses a public link or a username, nothing else. Nobody from GrowVib will ask for a login code.
Where do refunds go?
To your GrowVib balance, never back to a card or crypto wallet. Money added to your balance is not returned to the payment method either. The Terms of Service have the details.
The count went down after the order completed.
Counts can decrease after an order completes, and some decrease is normal on every platform. Completed orders are not refunded. If what arrived does not match the service description, message us from the order within 7 days.
Six checks done? Place your order.
Every service shows its price per 1K and its estimated start before you pay.