Learn
What do you want to get right?
Short guides on the settings to check, the link to paste and what each status means, written from the reasons orders actually stopped.
9 guides
- TikTokSettingsWhy are my TikTok comments not showing after an order?A comment filter or a comment limit hides new comments until you approve them.Fix a problem2 min readUpdated Oct 18, 2026
- TikTokUsernamesWhich TikTok username do I enter for comment likes?The @username of the comment's author, not the name shown on the comment.Guide2 min readUpdated Oct 18, 2026
- InstagramSettingsWhy are my Instagram comments hidden or limited after an order?Who can comment, Hidden Words and private accounts decide which comments show.Fix a problem2 min readUpdated Oct 18, 2026
- TelegramSettingsWhy are reactions not showing on my Telegram channel post?A channel only shows the reactions its admins allow, and custom emoji need boosts.Fix a problem2 min readUpdated Oct 18, 2026
- TelegramLinksCan I order for a private Telegram channel?Only with an option labelled Private Link. Everything else needs a public channel.Guide1 min readUpdated Oct 18, 2026
- Every platformStatuses and refundsWhat do partial, canceled and refunded mean on my order?Each status, what happened to your balance, and when you can still cancel.Guide2 min readUpdated Oct 18, 2026
- Every platformOrdering rulesWhy can't I order the same thing for one link twice at once?One order per service and link at a time, so counts stay trackable.Guide1 min readUpdated Oct 18, 2026
- Every platformLive and storiesWhat happens if my live stream ends before the order finishes?Delivery stops with the stream, and the undelivered part is refunded.Checklist1 min readUpdated Oct 18, 2026
- Every platformCustom textHow do I write custom comments so every one posts?One per line, at least as many lines as the quantity, and nothing your filters hide.Guide1 min readUpdated Oct 18, 2026
Fix a problem
Start from what you see
Each one links to the guide that explains it.
- The order says Completed, but I see no commentsTikTok holds new comments while a comment filter is on.Open the fix
- Comment likes went to the wrong comment, or nowhereThe order needs the @username, not the name shown on the comment.Open the fix
- The comment count went up, but I see fewer commentsInstagram counts hidden comments in the total.Open the fix
- The order form refuses my t.me/+ linkThat option needs a public channel, or one labelled Private Link.Open the fix
- This link already has an order in progressOne order per service and link runs at a time.Open the fix
Still stuck on an order?Message us with the order's tracking code and we will look at it with you.Contact us